Airlines crack down on emotional support animals, limit use to service dogs only


In a rule change that could impact select veterans, the U.S. Department of Transportation announced that dogs — and no other species — will soon be the only service animals allowed on board U.S. flights.

The updated policy eliminates the option of flying with animals previously categorized as emotional support. That means no horses, peacocks, rabbits, snakes or quokkas, no matter how much emotional support their gigantic, cartoonish smiles provide.

The previous policy, one that the Transportation Department said “eroded the public trust in legitimate service animals,” permitted emotional support animals to travel free of charge under guidelines that irked many in the industry who felt passengers were merely scamming airlines out of pet-associated costs.

Additionally, passengers and flight crews alike were seldom fond of sporadic biting or bladder and bowel evacuation by animals that seem more suited for the Serengeti or Amazon rainforest.

“The days of Noah’s Ark in the air are hopefully coming to an end,” Sara Nelson, president of the Association of Flight Attendants, told USA Today.

The refined guidelines, which now define a service animal as “a dog that is individually trained to do work or perform tasks for the benefit of a person with a disability,” received support from more than 80 veterans groups that have, over time, argued that the transport of untrained animals jeopardizes the ability to bring a service dog by those who actually need it.

“This is a wonderful step in the right direction for people like myself who are dependent on and reliant on legitimate service animals,” said Albert Rizzi, founder of the advocacy group My Blind Spot. Rizzi added that too many people “want to have the benefits of having a disability without actually losing the use of their limbs or senses just so they can take their pet with them.”

Sign up for the Early Bird Brief

Get the military’s most comprehensive news and information every morning

By giving us your email, you are opting in to the Early Bird Brief.

Southwest Airlines reportedly transports more than 190,000 animals classified under emotional support per year. American Airlines, meanwhile, saw the number of emotional support animals they carried jump 48 percent from 2016 to 2017, a timeframe during which the number of pets that were checked fell 17 percent.

For now, disappointed pet-free passengers will be forced to take extraordinary measures to attain emotional support, such as employing the company of another human being, reading a book, or enjoying the soothing cracks of an airline bottle of vodka’s twist off cap.

The entire policy update is available here.


J.D. Simkins is a writer and editor for Military Times who was a Marine scout observer from 2004-2008. He ugly cried when the Washington Capitals won the 2018 Stanley Cup.

Leave a Reply

Your email address will not be published. Required fields are marked *